TVC Matrix support line for all active MCA Associates is Open 6 days a week.Hours: 9 AM to 9 PM EST Monday through Saturday
Closed on Sundays for Associates but open for customers in need of service.
Phone (866) 467-2221
Fax (405) 607-2500 / (405) 843-1160
Closed on Sundays for Associates but open for customers in need of service.
Phone (866) 467-2221
Fax (405) 607-2500 / (405) 843-1160
Address to MCA:
MCA Associate Service Department
3200 West Wilshire Blvd.
Oklahoma City, OK 73116
MCA-TVC Matrix can assist you by phone: Sales, commissions, support and any other TVC Matrix / MCA Motor Club of America question you may have can be answered.
The Call Center:
When you need to use and take advantage of your services just call. They are open and available 24 hours a day, 365 days a year. This number to call is 1-800-227-6459 and can be found on your MCA membership card.
Here is a list of documents that TVC Matrix – Motor Club of America provides. you and information that you may be required to submit in as an associate with an active membership as well as those who pursue the income opportunity of the company.
A Direct Deposit Form that you will need to complete and fax to our Associate Service Department at (405) 607-2500, allowing you to receive your commissions in your bank account by 12:01 am on payday. You can also call Member services at 866-467-2221 to set this up via phone.
The Associate Agreement that you will need to complete, sign fax in to the number above or mail to the address above. This will allow you to sell TVC and MCA products as an independent business associate. You can start promoting immediately, but this information is still required
W-9 Form to be completed, signed and returned with your Associate Agreement to the address listed in 2.
State Motor Club Agent Licensing Form, which will need to be completed, signed and returned with your Associate Agreement and W-9 to the same address listed in 2. (Not all states require you to be licensed as a Motor Club Agent to sell motor club products. If the state in which you live requires you to be a licensed agent, we have attached the appropriate form to this email. Both the Associate Agreement and the State Motor Club Agent Licensing Form, if applicable, need to be returned to us as quickly as possible to avoid any interruption or delays in commission payments.) Not all states require this so please review the State Licensing Requirements review of states that require agent licensing.
MCA Presentation Book, explaining the benefits of the MCA Security Products, is yours to use in your sales presentations and provides you with a presentation script.
MCA Security Product Summaries:
1. MCA Total Security
2. MCA Security Gold
3. MCA Security Platinum)
Above are the pdf files for all three of the MCA Security products.
MCA Service Contracts - for the 3 different MCA products along with their respective certificates of participation in the AD&D, Hospital Indemnity, and ER benefits.
MCA Training Manual - This manual explains processing and entering of orders along with the marketing plan and best referral techniques.
MCA Motor Club Application - This application is to be used when selling a membership where a signature can be gotten.
AD&D Enrollment Form - This form should be provided to a new member when they enroll into the Total Security Plan. The form is required to be completed and then sent and received at the address listed in 2 for the additional $50,000 AD&D to go into effect. Notice: This is the one and only benefit which doesn’t go into effect until the form is sent back and received by TVC-Matrix.
Back Office Users Guide – This guide explains the use and function of your MCA TVC Matrix Online Back Sales Office.
The Call Center:
When you need to use and take advantage of your services just call. They are open and available 24 hours a day, 365 days a year. This number to call is 1-800-227-6459 and can be found on your MCA membership card.
Here is a list of documents that TVC Matrix – Motor Club of America provides. you and information that you may be required to submit in as an associate with an active membership as well as those who pursue the income opportunity of the company.
A Direct Deposit Form that you will need to complete and fax to our Associate Service Department at (405) 607-2500, allowing you to receive your commissions in your bank account by 12:01 am on payday. You can also call Member services at 866-467-2221 to set this up via phone.
The Associate Agreement that you will need to complete, sign fax in to the number above or mail to the address above. This will allow you to sell TVC and MCA products as an independent business associate. You can start promoting immediately, but this information is still required
W-9 Form to be completed, signed and returned with your Associate Agreement to the address listed in 2.
State Motor Club Agent Licensing Form, which will need to be completed, signed and returned with your Associate Agreement and W-9 to the same address listed in 2. (Not all states require you to be licensed as a Motor Club Agent to sell motor club products. If the state in which you live requires you to be a licensed agent, we have attached the appropriate form to this email. Both the Associate Agreement and the State Motor Club Agent Licensing Form, if applicable, need to be returned to us as quickly as possible to avoid any interruption or delays in commission payments.) Not all states require this so please review the State Licensing Requirements review of states that require agent licensing.
MCA Presentation Book, explaining the benefits of the MCA Security Products, is yours to use in your sales presentations and provides you with a presentation script.
MCA Security Product Summaries:
1. MCA Total Security
2. MCA Security Gold
3. MCA Security Platinum)
Above are the pdf files for all three of the MCA Security products.
MCA Service Contracts - for the 3 different MCA products along with their respective certificates of participation in the AD&D, Hospital Indemnity, and ER benefits.
MCA Training Manual - This manual explains processing and entering of orders along with the marketing plan and best referral techniques.
MCA Motor Club Application - This application is to be used when selling a membership where a signature can be gotten.
AD&D Enrollment Form - This form should be provided to a new member when they enroll into the Total Security Plan. The form is required to be completed and then sent and received at the address listed in 2 for the additional $50,000 AD&D to go into effect. Notice: This is the one and only benefit which doesn’t go into effect until the form is sent back and received by TVC-Matrix.
Back Office Users Guide – This guide explains the use and function of your MCA TVC Matrix Online Back Sales Office.
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